WELCOME.
Choosing a new healthcare provider is an important decision, and we want your experience to feel easy from the start. Whether you’re establishing care for yourself or your family, our team will guide you through each step and answer any questions along the way.
What to Expect
Before Your Visit
Complete your new patient forms online or bring them with you
Bring your insurance card and photo ID
Bring a list of medications and any relevant medical records
During Your Visit
Review your medical history and health concerns
Discuss goals and preventive care recommendations
Time to ask questions and get to know your provider
After Your Visit
Follow-up instructions and care plan
Help scheduling referrals or tests if needed
Access to your patient portal for ongoing communication
New Patient Forms
To save time at check-in, please complete your paperwork before your visit.
Optional note:
Forms can also be completed in-office if you prefer.
Insurance & Billing
We accept Medicare, Medicaid, and most major insurance plans.
​
If you have questions about coverage, copays, or billing, our team is happy to help before your visit.
Who we care for
-
Newborns & Infants
-
Children and adolescents
-
Adults and seniors
-
Families seeking a long-term primary care provider
-
Patients managing chronic conditions
-
Patients needing preventive care and wellness visits
Frequently Asked Quetions
How early should I arrive?
Please arrive 15 minutes before your scheduled appointment.
​
What if I need to cancel or reschedule?
Call our office as soon as possible so we can assist you.
​
Do you offer same-day appointments?
Yes, walk in hours an be found at the bottom of this page.
​
How do I access the patient portal?
You can register online or ask our front desk for assistance.
Location & Contact
Pillow Clinic
101 Shirley Hicks Dr.
Helena, Arkansas 72342
​
Phone
(870)572-5996
​
Hours
Monday – Thursday (8AM – 5PM)
Friday (8AM - 2PM)
​
CLOSED 12-1PM DAILY FOR LUNCH
​
Walk-In Clinic Available:
Monday – Thursday (8-10:30AM & 1-3:30 PM)
Friday (8-10:30AM & 1-1:30 PM)
